Program Description

Received an email from your bank, asking for your password? Received a forward from a friend announcing a virus attack is coming? Visited a website and a popup proclaims “You have a virus and you need to install Anti-Virus 2011 to remove it”? How do you handle these?

As many library services move online, how can you protect staff and patrons from becoming exposed online?

Many people browse online “naked,” not realizing how easily information can be exposed. Yet, no amount of harping and chastisement to “make a secure password” or “don’t click THAT popup”, has seemed to make much impression. With a bit of humor, Liz Rea and Heather Braum will draw on their their vast experiences helping librarians, patrons, and friends of all types by showing the audience how easy it is for someone to get access to multiple online accounts, as well as addressing questions such as:

  • How vulnerable could my computer really be with great antivirus software?
  • What should I NEVER click?
  • Where should I NEVER go on the web?
  • What emails can I ignore?
  • Is that claim on Facebook really true?

Come see how to avoid being naked online in this quirky session.

The Ten Tips

1. Channel Han Solo: If you have a bad feeling about something, DON’T do it. (social engineering, click-happiness)

2. Not all browsers are equally clothed. Quit using Internet Explorer (even though all browsers are potentially vulnerable). Regardless of your choice of browser, be sure to do your updates!

3. Passwords: think license plates. Longer & unique passwords are better.

4. Forwards: a harvest for spammers. Resist and delete. If you must forward, delete all of the email addresses that litter the message. Don’t blindly trust any forward that says it is “Snopes-approved:” double check them by visiting the website yourself.

5. Pop-ups: close the browser, ignore, or reboot. NEVER click on the window. (CTRL-ALT-DEL to kill the browser; rebooting is always the safest way to protect yourself)

6. Know your friends and your enemies: Which anti-virus software do you use? (AVG, nod32, Norton, McAfee, and Microsoft Security essentials vs. Internet Security 2011)

7. No one asks for money OR passwords through email (except your kids at times). Delete those messages. Call your kids or family if you’re worried; they’ll be glad to hear from you anyway.

8. Things that are too good to be true, are too good to be true: Information is the currency of the web.

9. The S stands for secure: Use https whenever possible.

10. The Force is always with you: call your favorite tech.